Shipping Policy
1) We always care for our customers and intent to
provide reasonable shipping and handling rates with
reliability and fast services.
2) HandicraftHome ships all ordered items via Cargo,
UPS, DHL, FedEx, TNT and other available courier
services, however unless we may ship if customer chooses
other available Shipping options as well.
3) The customer is fully responsible for
shipping/handling and all other applicable charges.
HandicraftHome will inform the customer through e-mail
or Phone if needed. After final negotiation on prices
and related matters, the merchandise will be shipped.
Once the merchandise is shipped, the customer will be
responsible for the payment of any other charges, if
applicable. These charges may include, but not limited
to, any duties, taxes, tariffs, etc.
Shipping and Returns
1) After Orders are received online,
we will let you know and talk for final confirmation,
after confirmation of the order and rates, the goods
will be shipped, usually within the next two business
days.
2) All orders are subject to verification of information
and needed approval.
3)Please provide your full shipping address with street,
phone numbers.
4) HandicraftHome reserves the right to change or update
Shipping and Handling information any time without
prior-notice.
Return Policy
Please read carefully and take time
to ensure that you have understand and follow our
instructions. The merchandise will be accepted for
return only if you have immediately inform the condition
of the goods once it is reach to you.
Damaged Goods
We have a very professional packaging
and shipping team who makes every effort to prevent
shipping damage, however under rare cases goods may be
damaged. We request for your protection and security
please do not sign the merchandise until you inspect and
goods are in in safe condition. Incase of shipping
damage please immediately contact your local cargo, UPS,
DHL agent for damage inspection report.
Most importantly as always, please feel free to contact
immediately with e-mail or phone to our customer service
department with any further questions.
